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Webtrends On Demand Support
Client Components HTTP

Documentation
Release Notes
Client Components Readme
Analytics On Demand Implementation Guide (PDF)

Analytics 9.2a HTTP | FTP
- Release Notes and Guides
- Implementation and Maintenance Guide
- Upgrade Guide

IMPORTANT NOTE: Version 9.2a is English-only.
A follow-on release will localize into the traditional languages. If a localized version of Analytics On Premises is important to your organization, do not upgrade to 9.2a.
 Client Components HTTP
- Clients Components Readme
 Smartsource Data Collector
Windows | HTTP | FTP
Red Hat Enterprise Linux 5.5 or 5.4 | HTTP | FTP
 Geotrends Data File HTTP | FTP
This Geotrends update includes significant changes. Please review this document before installing.
Browsers and Keywords Updater for Webtrends Analytics Software
Browsers and Keywords Updater HTTP
(for version 8.1 and later only.)

Documentation
Config File Updater Readme

Analytics 8.7d HTTP | FTP
8.7d Service Pack 2 HTTP | HTTP
- Release Notes and Guides
- Implementation and Maintenance Guide
- Service Pack 2 Readme
- Upgrade Guide
Client Components HTTP
- Clients Components Readme
 Smartsource Data Collector
Windows | HTTP | FTP
RedHat Linux v5, update 2 | HTTP | FTP
RedHat Linux v4, update 3 | HTTP | FTP
Solaris 10 on SPARC | HTTP | FTP
 Geotrends Data File HTTP | FTP
This Geotrends update includes significant changes. Please review this document before installing.
Analytics 8.5a HTTP | FTP
- Release Notes and Guides
- Implementation and Maintenance Guide
- Upgrade Guide
Client Components HTTP
- Clients Components Readme
 Smartsource Data Collector
Windows | HTTP | FTP
RedHat Linux v5, update 2 | HTTP | FTP
RedHat Linux v4, update 3 | HTTP | FTP
Solaris 10 on SPARC | HTTP | FTP
 Geotrends Data File HTTP | FTP
This Geotrends update includes significant changes. Please review this document before installing.
Analytics 8.5 HTTP | FTP
- Release Notes and Guides
- Implementation and Maintenance Guide
- Upgrade Guide
Client Components HTTP
- Clients Components Readme
 Smartsource Data Collector
Windows | HTTP | FTP
RedHat Linux v5, update 2 | HTTP | FTP
RedHat Linux v4, update 3 | HTTP | FTP
Solaris 10 on SPARC | HTTP | FTP
 Geotrends Data File HTTP | FTP
This Geotrends update includes significant changes. Please review this document before installing.
Analytics 8.1a HTTP | FTP
- Release Notes and Guides
- Implementation and Maintenance Guide
 Client Components HTTP
- Clients Components Readme
 Smartsource Data Collector
Windows | HTTP | FTP
RedHat Linux v5, update 2 | HTTP | FTP
RedHat Linux v4, update 3 | HTTP | FTP
Solaris 10 on SPARC | HTTP | FTP
 Geotrends Data File HTTP | FTP
Analytics 8.1 FTP
Do not use this installer to perform a Modify Install. Please contact Technical Support for assistance.
- Release Notes and Guides
- Implementation and Maintenance Guide
 Client Components HTTP
- Clients Components Readme
 Smartsource Data Collector
Windows | HTTP | FTP
RedHat Linux v5, update 2 | HTTP | FTP
RedHat Linux v4, update 3 | HTTP | FTP
Solaris 10 on SPARC | HTTP | FTP
Analytics 8.0d HTTP | FTP
- Release Notes and Guides
- Quick Start Guide
- Product Upgrade Download
 Client Components HTTP
- Clients Components Readme
 Smartsource Data Collector
Windows | HTTP | FTP
RedHat Linux v5, update 2 | HTTP | FTP
RedHat Linux v4, update 3 | HTTP | FTP
Solaris 10 on SPARC | HTTP | FTP
Analytics 8.0c FTP
- Release Notes and Guides
- Quick Start Guide
- Product Upgrade Download
 Client Components HTTP
- Clients Components Readme
 Smartsource Data Collector
Windows | HTTP | FTP
RedHat Linux v5, update 2 | HTTP | FTP
RedHat Linux v4, update 3 | HTTP | FTP
Solaris 10 on SPARC | HTTP | FTP
Analytics 8.0a FTP
- Release Notes and Guides
- Quick Start Guide
- Product Upgrade Download
 Client Components HTTP
- Clients Components Readme
 Smartsource Data Collector
Windows | HTTP | FTP
RedHat Linux v5, update 2 | HTTP | FTP
RedHat Linux v4, update 3 | HTTP | FTP
Solaris 10 on SPARC | HTTP | FTP
Analytics 8.0 FTP
- Release Notes and Guides
- Quick Start Guide
- Product Upgrade Download
 Client Components HTTP
- Clients Components Readme
 Smartsource Data Collector
Windows | HTTP | FTP
RedHat Linux v5, update 2 | HTTP | FTP
RedHat Linux v4, update 3 | HTTP | FTP
Solaris 10 on SPARC | HTTP | FTP

Most Popular Downloads

Upgrades

For assistance with this upgrade, please visit our Contact Center to have your Account Manager contact you.

Select your current software version


Upgrade Sequence

Step 1. Upgrade from 7.x to 8.0d
Get 8.0d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 2. Upgrade from 8.0d to 8.5a
Get 8.5a : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 3. Upgrade from 8.5a to 8.7d
Get 8.7d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 4. Upgrade from 8.7d to 9.2a
Get 9.2a : HTTP Link : FTP Link
Upgrade Guide (PDF)
Step 1. Upgrade from 8.0 to 8.0d
Get 8.0d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 2. Upgrade from 8.0d to 8.5a
Get 8.5a : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 3. Upgrade from 8.5a to 8.7d
Get 8.7d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 4. Upgrade from 8.7d to 9.2a
Get 9.2a : HTTP Link : FTP Link
Upgrade Guide (PDF)
Step 1. Upgrade from 8.0a to 8.0d
Get 8.0d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 2. Upgrade from 8.0d to 8.5a
Get 8.5a : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 3. Upgrade from 8.5a to 8.7d
Get 8.7d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 4. Upgrade from 8.7d to 9.2a
Get 9.2a : HTTP Link : FTP Link
Upgrade Guide (PDF)
Step 1. Upgrade from 8.0b to 8.0d
Get 8.0d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 2. Upgrade from 8.0d to 8.5a
Get 8.5a : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 3. Upgrade from 8.5a to 8.7d
Get 8.7d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 4. Upgrade from 8.7d to 9.2a
Get 9.2a : HTTP Link : FTP Link
Upgrade Guide (PDF)
Step 1. Upgrade from 8.0c to 8.0d
Get 8.0d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 2. Upgrade from 8.0d to 8.5a
Get 8.5a : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 3. Upgrade from 8.5a to 8.7d
Get 8.7d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 4. Upgrade from 8.7d to 9.2a
Get 9.2a : HTTP Link : FTP Link
Upgrade Guide (PDF)
Step 1. Upgrade from 8.0d to 8.5a
Get 8.5a : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 2. Upgrade from 8.5a to 8.7d
Get 8.7d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 3. Upgrade from 8.7d to 9.2a
Get 9.2a : HTTP Link : FTP Link
Upgrade Guide (PDF)
Step 1. Upgrade from 8.1 to 8.5a
Get 8.5a : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 2. Upgrade from 8.5a to 8.7d
Get 8.7d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 3. Upgrade from 8.7d to 9.2a
Get 9.2a : HTTP Link : FTP Link
Upgrade Guide (PDF)
Step 1. Upgrade from 8.1a to 8.5a
Get 8.5a : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 2. Upgrade from 8.5a to 8.7d
Get 8.7d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 3. Upgrade from 8.7d to 9.2a
Get 9.2a : HTTP Link : FTP Link
Upgrade Guide (PDF)
Step 1. Upgrade from 8.5 to 8.5a
Get 8.5a : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 2. Upgrade from 8.5a to 8.7d
Get 8.7d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 3. Upgrade from 8.7d to 9.2a
Get 9.2a : HTTP Link : FTP Link
Upgrade Guide (PDF)
Step 1. Upgrade from 8.5a to 8.7d
Get 8.7d : HTTP Link : FTP Link
Upgrade Guide (PDF)

Step 2. Upgrade from 8.7d to 9.2a
Get 9.2a : HTTP Link : FTP Link
Upgrade Guide (PDF)
Step 1. Upgrade from 8.7d to 9.2a
Get 9.2a : HTTP Link : FTP Link
Upgrade Guide (PDF)


Can I Upgrade?

Not sure if you are eligible to upgrade? Here is what you can do:

  1. Login to your Webtrends Analytics interface.
  2. Click Administration > Application Settings > Licensing.
  3. On the General tab, check the status of your maintenance.
  4. Possible options include "In compliance" or "Out of Compliance"

If "In Compliance" is displayed you can upgrade to the latest release. If the screen shows your installation is "Out of Compliance" your Webtrends Analytics application will still process log data and display reports correctly, but is not able to be upgraded to the latest release. If your maintenance status is "Out of Compliance" support requests may be declined.

Can't find your version?

If you are running a version that is older than 7.5b then please contact us so we can assist you in your upgrade procedure.



Webtrends Analytics 9.3 is now available to On Demand software-as-a-service (SaaS) customers. Now, the industry's most powerful analytics engine offers the most intuitive user experience and open environment for data integration.



Get Updates Sooner with On Demand

Webtrends debuts new features and upgrades in the On Demand version of products several times a year. SaaS customers receive the updates automatically. Webtrends releases a single update of its software each year to reduce IT and other deployment costs for these customers. The annual software update collects the new features and upgrades from the previous year.